Testimonials

Awesome place and people- they really take care of my hearing! I battled with my insurance company for almost a year for a new set of hearing aids, but they kept giving me the run around. Thanks to my new friends at Alps Mtn, they got it done.  Now, I have my new hearing aids, and they call me every 2 weeks to see how I’m enjoying them.  I highly recommend them their the best.👍
Thanks Alps Mtn!
 

Joseph N.

Alps Mountain is the best hearing aid center. They worked to make sure I have the best hearing possible for my job.

Ray T.

I never new the improvement in my hearing would be this great. Please go visit Alps Mtn Affordable Hearing Aid Center in Jonesville, NC!

David K.

Voted for best place to buy a hearing aid!

Hickory Daily Record

These people are the real thing!  They offer the best customer service, and they provided me with the best hearing possible. Jeff is a real true American and knows about hearing aids!

Charles

Alps Mtn. is there to help you no matter what. I can fianlly hear!!!

Shirley W.

Alps Mtn. tested me at home and took care of me when I was at the hospital. They are always going the extra mile. Hearing is all I have left – it is all I look forward to – listening to all the beautiful sounds and talking with my wife.

Robert G.

The staff at Alps Mtn. is always friendly and helpful. I love seeing Jeff’s children around the office. My quality of hearing is much better in crowds and groups. That is where I was missing out!

Lois S.

Jeff, Trey, and the Alps staff have helped me a lot with my hearing. They’ve always been professional, generous, and friendly. I’d recommend Alps to anyone struggling with hearing loss.

Dave Stuart

Great experience so far! Thanks to Jeff, Trey and Heather! Thank you!

Amanda Wrenn

Quick and easy visit. Dr. Cline was professional, courteous, and considerate during the hearing exam. Highly recommend.

Keron Poteat

I’ll be better able to review your Boone practice when my Phonaks’ earpieces have been successfully replaced. Trey took new molds on May 1.

Beth Morrison

Quick thorough and informative

Rebecca Callahan

Super friendly and a very easy process for hearing screenings. Definitely recommend!

Sharon Houck

Great customer care!!

G. Jorge Araiza

Always courteous and helpful. The young man today in Boone was so sweet!

Pam Maltba

I’m very pleased with Mountain Apps. They are excellent. I can hear much better after today’s visit

Jerry Jordan

My visit was very good. Learned several things I didn’t know before.

carolyn guinn

Outstanding service

Douglas McNeil

Seems very knowledgeable and efficient.

Terry Henry

I went to AMAHAC for a hearing test. Trey Singleton did the tests and helped me pick out the best hearing aids. He explained the test results and how the hearing aids would help me hear better. He is very knowledgeable of the whole process. He was very nice and courteous with a genuine concern for my wellness and understanding. I’ll be going back in about a week to get fitted with my first set of heating aids. I’m looking forward to being able to hear conversations again!

Sabrina Sternbach

Great job

Terry Nassif

Very good service. Nice and explained everything really thoroughly.

Casey Tester

Excellent hearing aids. Good follow up. Easy to talk to, in fact nice to talk to. Highly recommend.

Ira Stone

Hearing is much improved with these hearing aids. Very pleasant people to work with

Frank And Margaret Reason

Consistently great service over the last year from Jeff and crew! Super folks, incredibly kind and helpful and knowledgeable. My hearing aids are great!

Cassandra Ellison

I found Alps 10 yrs ago when my dad came to live with us. I felt they went the extra mile for him. Since then I’ve recommended them to those looking for their service. And now today it’s my turn. They haven’t changed.

Jane Plaugher

My hearing screening was quick and straightforward. The gentleman was kind and efficient. He explained my results and made sure I understood everything. Thanks for this service!

Gayle O

Overall experience was good, however it felt a bit rushed. There was another person scheduled at the same time as me and was waiting outside. I didn’t feel I had adequate time to investigate the different choices of hearing aids. I wanted to know more about the two newer technologies and other brands. I felt a bit pushed toward a kind I had before. I wanted to know what my options were. Got a lightening speed explanation. I ended up with a newer design, one that I chose before I could really get a clear understanding of the differences and how it would all work on my phone.

Regina Gulick

I have Starkey hearing aids that were purchased in another state, but still under warranty. I stopped in by chance someone at this location could help me with a repair. Jeff immediatley examined the unit and discovered it needed factory repair. ALPS sent it out and was able to get me back to hearing in no time! ALPS will be my hearing aid service from now on. Very friendly and Highly recommend.

Keith Coulter

Had a 9am appointed about right hearing aid. Listened to my issues, took hearing aid and tested it right then. Told me microphone was not working. Began boxing it up to send back to manufacturer, then said it would be back in 10-15 days. Told me it was still under warranty and would call when it came back. Very efficient and straight forward. Took me less than 5-7 minutes to walk out.

Tommy Simmons

I was very comfortable and the representative was very knowledgeable. I’m glad I chose them.

sophie

Young man was very knowledgeable and efficient. He fixed my problem in no time and i was on my way!!

Norma Roark

Very satisfied with my experience at this location.

Teresa Taylor

The young man was friendly and very helpful, answering my questions courteously.

jan hamilton

Thank you for quickly resolving the issue with pairing my aids

G Dan Jarvis

Friendly, polite, knowledgeable, honest, reasonable

Kathryn Yanacek

Hearing test done promptly and wax impression done also . Very polite tech .Hearing aids ordered

lila taylor

Helpful and friendly staff.

Lynne Bleeker

Alps Mtn has professional, helpful personnel & I appreciate their willingness to explain & help with various aspects of hearing aids in my follow-up visits. Their warranty also includes deeply discounted hearing aids in case of accidental loss.

Mary Ann Hays

Tre was great to work with, took his time and went over everything! Heather was great too

Laura McIntosh

I brought my hearing aid in because I dropped it and broke it. It was under warranty and it was sent off and returned quickly. Jeff is always kind and considerate. Then I returned and saw another young man who adjusted the sound ratio to match my last hearing assessment. He was extremely knowledgeable and did a good job.

Janfromboone

an awesome experience with Trent at Boone, he is someone you want to take care of your hearing aids, yes he is young but he has the all encompassing knowledge, is very patient. Yes the room at Boone is small but its perfect for what he does. I needed a new receiver for my Starkey and an adjustment on the other ear and he was great. Also a thank you to Trents mom who answers the phone and fit me in on very short notice. A must go to place for hearing aids whether you need new ones or get maintenance

Dave lilling

We were away from home and on vacation when my hearing aid broke. They were nice enough to give me an appointment and fixed the hearing aid for me.

Linda Brancato

Very nice and knowledgeable staff.

frank dix

Walked in without an appointment. I was taken care of in a professional, quick manner. Very satisfied.

James Ginger

Thorough and dealt with the problem quickly and professionally

Caroline and Mike Blackburn

Very friendly. I prefer the Starkey hearing aids that they fit perfectly to my hearing loss. Highly recommended.

Len Testa

I have nothing but good things to say about App mountain in Boone North Carolina I’m just having some issues with my hearing aids echoing. He worked on them Monday, but they’re still echoing. I haven’t called him back today.

Jerry Roten

Great professional service. Only.complaint is that audiologist promised me copies of audio grams with and without my previous hearing aids and have not received Thanks

Henry Collins

Always friendly, listen and address any concerns you may have

Terri Strausbaugh

Convenient prompt service for cleaning and problem solving.

Ben Edwards

Great people to deal with! Everyone I have dealt with have gone above and beyond to make sure my needs were met. Would highly recommend.

Mike Shore

Edited 10-9-23 to add that I am still very pleased with Alps Mtn. in terms of products and service! I have now been a customer of Alps Mtn. for over 5 years, thanks to a review I read by Ray Russell (Ray’s Weather). Everyone has been extremely professional, personable, accommodating, and accessible! I can’t say I enjoy not hearing well on my own, but I appreciate being able to hear with help from Alps Mtn!

Helen Baldwin

These guys are the best and they take great care of my hearing!

Vickie Bennett

Great place to get better hearing!

Dean Bentley

Great place get hearing aids!

Lee Ward

Great people and great hearing aids!

Betty Norman

Great experience!

Diane Tilson

These people are great to work with ,the hearing aids are fantastic. I just had to replace one I lost and they fit me right up and got me going. I can hear things I forgot about hearing. I highly recommend them, and the hearing aids.

Chuck Coffey

My Mom can hear again, thanks to Jeff !! They are wonderful n the prices are great. They work with you on all that you need. Thanks so much!!! A++++

Cindy Gore

I have been taking my parents to Alps Mtn for several years now. Jeff is very patient and gentle with them. Both my parents have been pleased with their hearing aids and the service they get. I can highly recommend Alps Mtn to all my family and friends.

tonya cable

Very professional and very fine people, I would recommend this business!!Very good bedside manners

Shelly Chastain

It is a good feeling when the professionals at Alps Mountain, continually maintain one of the most important devices in my life, my hearing aids. The loss of hearing separates me from the rest of the world, hearing aids provide a better connection and I am not alone. At my last visit, an upgrade was done, a cleaning and they were placed in a vacuum. Being greeted with friendly faces and always eager to provide help when needed is very important to me, they have never let me down. Thank you, Judy Carpenter

Judy Carpenter

Very nice, quick and wonderful service.

Sandra M Payne

Best hearing aids on the planet and the best prices as well

Ted Moore

Friendly, efficient and knowledgeable! Thank you!

Renita McMahan

Prompt and efficient

Carolyn Eanes

Alps Mountain Hearing Center is a very affordable place for your hearing devices. Staff is very nice and easy to work with.

Lisa Wagoner

Have had my hearing aids for several years and been well pleased with the price and service

Randy Feierabend

Excellent and professional visit. Updated my aids and gave me profitable advice and helpful tools for future success in maintaining my aids. Trent is consistently helpful and encouraging to me – even made emergency appointment to fix my issues.

Rand Muender

I was able to talk to someone anytime I needed help. I lost a hearing aide aid and got immediate help. Thank you !

Janfromboone

Everybody were great from start to finish

Mike Lieberman

Great personal and friendly service! Wonderful people! I highly recommend them! Custom work!

Jim Suarez

Friendly, personal, knowledgeable. Good to have person contact

Rosa Padgett

Trey did a great job handling the many questions I threw at him. Looking forward to hearing and understanding things better.

Richard Moser

I had an excellent experience there today .The people there was very curious polite I would recommend everyone to go visit.They made you feel closer than family and you can also feel the spirit of God in there.

Leitha Mayfield

Wonderful, caring people that will go the extra mile to meet your needs. A+++

Helen Crossland

Alps mtn hearing center is a very friendly and wonderful atmosphere. This is mother and sons run facility. They listen and respond to what you are saying to them. I will not go anywhere else but there. I recommend this place to everyone who thinks they need hearing aids or have a concern with their hearing

Eric Chase

Listen people you can’t go wrong with Alps Hearing!!!! Nice, friendly and very knowledgeable. They listen to you and you will not leave unhappy instead all smiles 😊 with Alps Mtn. Affordable Hearing Aid Center 💯

Carolyn Travis

I just love the people at Alps Mtn. Affordable hearing aid center. Each one was so sweet and very attentive to me. The service was fast enough and very thorough. I would not go anywhere else.

June McKinney

Caring, friendly, helpful staff. Always putting the patient’s needs first. The Genesis hearing aids are fantastic!!

Jackie Howell

Great service, quick response and great product. I was in search of great hearing protection and wanted a customized solution. The end result is excellent.

Fred Singleton

Very friendly and concerned about your hearing. I would recommend this place to anyone.

Darlene Pinnix

Simply the best

JP Miller

Very Professional Easy to Understand Results

Terry Burleson

After months of consideration, I finally decided to go ahead and try a pair of hearing aides. My wife insisted that I opt for the top of the line Starkey AI model. Trey was very professional in. The fitting and set-up process and didn’t treat me like an old geezer who knew nothing about iPhones or apps, a pleasant change of pace. I’ve had one question so far about the hearing aides and that was promptly answered with a returned phone call. The improvement in my hearing has been palpable! In another week. I’m scheduled for a follow-up session to turn the hearing aides up to full power. One other thing that may resonate with a lot of people — so far the Starkey AI has reduced my tinnitus by about 90 percent. Can’t wait to try the 160 language translation feature. Another important thing — the cost was, I’m my opinion, very reasonable.

Joel Deutsch

Heather and everyone at the office were wonderful to work with, everything was all A plus and number one

Bob Macchia

Excellent service, very knowledgeable and helpful.

Reid Watts

Trey/Trae seemed very thorough with his testing and explanations. Cost seemed relatively reasonable. Now considering getting hearing aids there.

Cheryl Swofford

You can’t find any better company to care for you.

James&Nadine Walls

Great team of caring people. Easy to work with from the scheduling thru the testing to get an outcome of nice affordable hearing aids. Takes care of insurance filing and makes sure you have ample supplies on hand as you return for followup care. Excellent and recommended! Thank you,

Gail Bowman

This place is super easy to deal with they actually care. The staff is amazingly friendly. This is the only place I will deal with.

Gregg Carnevale

We are very well pleased with the service and care you give to our Mother.She can hear and understand our conversations now.Thanks to you all.God Bless you.We wish you and your family a Happy New Year.

cindy lowe

Super nice people. Very quick and effective testing. I am appreciative of results and speaking to me in a way that is not derogatory. I was treated with great respect.

Angie Meeks

Great experience! Staff was very polite, nice, and very helpful! After my free hearing test, they went over my results and my options for hearing aids all without any pressure to buy hearing aids from them. Would recommend to anybody with hearing loss!!

Chris Hyatt

Very customer friendly staff

Tom McKinnon

Everyone was very nice at Alps Mtn Affordable heAring Jeff took Good care of me about getting my hearing aids and explaining everything I highly recommend them thank you for being so nice and caring

Sheila Spry

Quick response. Friendly and professional. I would highly recommend.

Baron Kuritzky