Testimonials

Seems very knowledgeable about my situation and hearing aid needs.

Linda Flora

Very personable and helpful. Ver knowable.

Suzie Pace

I had a wonderful experience the man that did my hearing test was top shelf he knows how to talk to people he knows how to treat people it was a wonderful experience thank you so much

David Campbell

Very courteous and knowledgeable about the testing and type of hearing aid I needed. Would go back again!

ben Taylor

I have been coming to Mountain Affordable Hearijg for years and I have always been happy. They go out of their way to make sure you are happy and taken care of.

Mindy Thomas

Fast service, friendly and knowledgeable. Enjoyable experience.

Jerry Roberts

Staff member was. polite and deferedto me when I identified what I wanted by name. He was puzzled until I told him friend also handle$ Starkey and also me for over30 years. Did the hearing test and shared the results. I ordered my choice which he agreed was a solid one and we set a date for delivery on expedited basis. Kudos for a good experience instep one

Thomas J. Gosdeck

My appointment today went very well. Joe is always very nice and helpful.. Della

Della Wright

Joe is so nice, and was very helpful in helping me understand my hearing test results. He is very informative of your hearing aids and what kind is best for me!!

Angela Tester

I have had very good experiences with Alps. Professional and friendly. I like the personal service and knowing who you are dealing with vs a big box experience. The Starkey hearing aids sold by Alps are high quality and American made and Starkey gives thousands of hearing aids to needy children.

Bob Maland

Very professional, knowledgeable, friendly, worked with me to get the Resound hearing aid that my Dr wanted me to have.

Alta Gregory

This was a follow up to Joe programming my new hearing aids a couple of months ago. My appointment today was with Abbey. She was great, very informative and has great knowledge in this industry. I learned so much and she tweaked the programming because I was struggling with speech, could hear a pin drop was it was still difficult to understand people in conversation, t/v, etc… thanks so much Abbey

K S

Great service, awesome folks!

Douglas Fowler

Joe is very helpful

Amanda Anders

Very professional and very nice people to work with joe was fantastic

Billy Isaacs

Honest and very informative

Debbie Canady

Everything was great. Thoroughly went over the process and the results.

Bob Parker

The tech was very nice and knowledgeable.

Michael Armand

Process was efficient and easy, and I appreciated the opportunity to have my hearing checked, especially as I advance in age. I have recently questioned if I’m having hearing issues. The results of my test gave me some good information about where my hearing ability may be headed in the future.

Ashlyn Yates

My exam was very professionaly done and all my questions and concerns were answered.

Andrew Contafio

He was excellent and very attentive. Now that I relocated back to NC, he will be my future audiologist and will certainly recommend him to friends & family!

scott hippen

Fast, efficient & kind! 10/10 recommend!

Sarah Miller

I received excellent service, there were no delays, and the doctor there fix my hearing aid problem immediately. I was trying to recommend them for any hearing aid needs.

Jim Brown

Kind, professional, helpful with fantastic product. So wonderful to hear clearly!

S “STex” Davis

Very good

Joe Moody

The staff and owners of Apps Mountain Affordable Hearing Aid Center are genuine, honest, knowledgeable, and caring. They appreciate their clients and put their clients best interests first. They always get back to you when you call and leave a message. We love and appreciate each one of them.

Martha Gessner

Excellent service and gave me the information I needed to know will be using them in the near future

Erica Wayland

Outstanding experience! I highly recommend to anyone experiencing hearing loss. This group is Much better than the last group I was with.

Gaither Weeks

I went to the Boone office without an appointment and had exceptional service and she was so kind. She resolved my issue in no time. I am very glad I got the insurance! The person on the phone when I called, not so much.

Cynthia Maddox

Great people who are very knowledgeable about their products

walker schamback

The staff was very polite and professional. The hearing screening was completed in a very timely manner. The staff was attentive and informative concerning any questions I had. Would definitely recommend to anyone wanting to check their hearing and/or in need of hearing aids.

Jennifer Vanover

Trent was very knowledgeable and the adjustments he made help substantially. He’s also a pretty good salesman as well. 😊

harriett edmisten

My experience was great, it would’ve been nice to have a test sound first to get used to the experience. Other than that, it was great!

James Sharp

Jeff, Trey, and the Alps staff have helped me a lot with my hearing. They've always been professional, generous, and friendly. I'd recommend Alps to anyone struggling with hearing loss.

Dave Stuart

Great experience so far! Thanks to Jeff, Trey and Heather! Thank you!

Amanda Wrenn

Quick and easy visit. Dr. Cline was professional, courteous, and considerate during the hearing exam. Highly recommend.

Keron Poteat

My visit with Joe Knight was good, coming in the middle of my current chemo/radiation treatment. He made sure my aids were clean and up to snuff, and tweaked a few things to try to improve the current downturn in clarity. We will wait until well after the chemo is finished to retest and adjust further. In the meantime, I left happy. Thanks, Joe!

Beth Morrison

Quick thorough and informative

Rebecca Callahan

Super friendly and a very easy process for hearing screenings. Definitely recommend!

Sharon Houck

Great customer care!! I’ve been lucky to have Trent the last few times I’ve needed help with my hearing aids. Trent is a superb individual as well as a knowledgeable person regarding all things about hearing. I’ve been a client of Alps Affordable hearing for about eight years and hope for eight more. They are beyond helpful!!

G. Jorge Araiza

Always courteous and helpful. The young man today in Boone was so helpful and kind.

Pam Maltba

I’m very pleased with Mountain Apps. They are excellent. I can hear much better after today’s visit

Jerry Jordan

My visit was very good. Learned several things I didn’t know before.

carolyn guinn

Outstanding service. Just needed filters, in and out

Douglas McNeil

Seems very knowledgeable and efficient.

Terry Henry

I went to AMAHAC for a hearing test. Trey Singleton did the tests and helped me pick out the best hearing aids. He explained the test results and how the hearing aids would help me hear better. He is very knowledgeable of the whole process. He was very nice and courteous with a genuine concern for my wellness and understanding. I'll be going back in about a week to get fitted with my first set of heating aids. I'm looking forward to being able to hear conversations again!

Sabrina Sternbach

Great job

Terry Nassif

Super service. Took me in, checked my hearing aid, which was not working. Had my hearing aid fixed in less than 5 min. Some of the best service I’ve experienced in the high country. That’s a bold statement as I’ve lived here all my life. Thank you Alps Mountain for standing behind your excellent product.

Casey Tester

Excellent hearing aids. Good follow up. Easy to talk to, in fact nice to talk to. Highly recommend.

Ira Stone

Hearing is much improved with these hearing aids. Very pleasant people to work with

Frank And Margaret Reason

Consistently great service over the last year from Jeff and crew! Super folks, incredibly kind and helpful and knowledgeable. My hearing aids are great!

Cassandra Ellison

I found Alps 10 yrs ago when my dad came to live with us. I felt they went the extra mile for him. Since then I've recommended them to those looking for their service. And now today it's my turn. They haven't changed.

Jane Plaugher

My hearing screening was quick and straightforward. The gentleman was kind and efficient. He explained my results and made sure I understood everything. Thanks for this service!

Gayle O

Overall experience was good, however it felt a bit rushed. There was another person scheduled at the same time as me and was waiting outside. I didn’t feel I had adequate time to investigate the different choices of hearing aids. I wanted to know more about the two newer technologies and other brands. I felt a bit pushed toward a kind I had before. I wanted to know what my options were. Got a lightening speed explanation. I ended up with a newer design, one that I chose before I could really get a clear understanding of the differences and how it would all work on my phone.

Regina Gulick

I have Starkey hearing aids that were purchased in another state, but still under warranty. I stopped in by chance someone at this location could help me with a repair. Jeff immediatley examined the unit and discovered it needed factory repair. ALPS sent it out and was able to get me back to hearing in no time! ALPS will be my hearing aid service from now on. Very friendly and Highly recommend.

Keith Coulter

Had a 9am appointed about right hearing aid. Listened to my issues, took hearing aid and tested it right then. Told me microphone was not working. Began boxing it up to send back to manufacturer, then said it would be back in 10-15 days. Told me it was still under warranty and would call when it came back. Very efficient and straight forward. Took me less than 5-7 minutes to walk out.

Tommy Simmons

I was taken in and was treated with respect by a young man. Very knowledgeable and kind.

sophie

So pleased with the care and concern I was given.

Paula Riggs

Young man was very knowledgeable and efficient. He fixed my problem in no time and i was on my way!!

Norma Roark

Very satisfied with my experience at this location.

Teresa Taylor

The young man was friendly and very helpful, answering my questions courteously.

jan hamilton

Thank you for quickly resolving the issue with pairing my aids

G Dan Jarvis

Friendly, polite, knowledgeable, honest, reasonable

Kathryn Yanacek

Had hearing aids cleaned and new filters installed 😄 and a chat about the new ones.

lila taylor

Helpful and friendly staff.

Lynne Bleeker

Alps Mtn has professional, helpful personnel & I appreciate their willingness to explain & help with various aspects of hearing aids in my follow-up visits. Their warranty also includes deeply discounted hearing aids in case of accidental loss.

Mary Ann Hays

Tre was great to work with, took his time and went over everything! Heather was great too

Laura McIntosh

I brought my hearing aid in because I dropped it and broke it. It was under warranty and it was sent off and returned quickly. Jeff is always kind and considerate. Then I returned and saw another young man who adjusted the sound ratio to match my last hearing assessment. He was extremely knowledgeable and did a good job.

Janfromboone

My mother had tried several different hearing aids before giving Alps Mountain a try. They diagnosed her hearing loss and fitted her with a hearing aid with the highest probability of success. She has been wearing these now for 1 year with great satisfaction. Would recommend Alps Mountain to anyone needing quality hearing aids with great follow-up service.

Dennis Noblitt

an awesome experience with Trent at Boone, he is someone you want to take care of your hearing aids, yes he is young but he has the all encompassing knowledge, is very patient. Yes the room at Boone is small but its perfect for what he does. I needed a new receiver for my Starkey and an adjustment on the other ear and he was great. Also a thank you to Trents mom who answers the phone and fit me in on very short notice. A must go to place for hearing aids whether you need new ones or get maintenance

Dave lilling

We were away from home and on vacation when my hearing aid broke. They were nice enough to give me an appointment and fixed the hearing aid for me.

Linda Brancato

Very nice and knowledgeable staff.

frank dix

Walked in without an appointment. I was taken care of in a professional, quick manner. Very satisfied.

James Ginger

Thorough and dealt with the problem quickly and professionally

Caroline and Mike Blackburn

Alps Mountain is very knowledgeable and friendly. I’m on my second set of Starkey hearing aids over a number of years. Alps Mountain and Starkey are Highly recommended.

Len Testa

I have nothing but good things to say about App mountain in Boone North Carolina

Jerry Roten

Great professional service. Only.complaint is that audiologist promised me copies of audio grams with and without my previous hearing aids and have not received Thanks

Henry Collins

Always friendly, listen and address any concerns you may have

Terri Strausbaugh

Convenient prompt service for cleaning and problem solving.

Ben Edwards

Great people to deal with! Everyone I have dealt with have gone above and beyond to make sure my needs were met. Would highly recommend.

Mike Shore

Edited 7-17-26 to add that I am still extremely pleased with Alps Mtn. in terms of products and service! I have now been a customer of Alps Mtn. for 8 years, thanks to a review I read by Ray Russell (Ray's Weather). Everyone has always been extremely professional, personable, accommodating, and accessible! I can't say I enjoy not hearing well on my own, but I appreciate being able to hear with help from Alps Mtn!

Helen Baldwin

These guys are the best and they take great care of my hearing!

Vickie Bennett

Great place to get better hearing!

Dean Bentley

Great place get hearing aids!

Lee Ward

Great people and great hearing aids!

Betty Norman

Great experience!

Diane Tilson

These people are great to work with ,the hearing aids are fantastic. I just had to replace one I lost and they fit me right up and got me going. I can hear things I forgot about hearing. I highly recommend them, and the hearing aids.

Chuck Coffey

I can hear better n anytime I need anything done it's easy to get in. Thank you Alps Mtn. Affordable Hearing Aid Center! They are wonderful n the prices are great. They work with you on all that you need. Thanks so much!!! A++++

Cindy Gore

I have been taking my parents to Alps Mtn for several years now. Jeff is very patient and gentle with them. Both my parents have been pleased with their hearing aids and the service they get. I can highly recommend Alps Mtn to all my family and friends.

tonya cable

Friendly staff was very helpful informing me of how this process works and what steps will take place. Hopefully by next week I will be not be asking my wife to repeat every other thing that she says.

Daniel McLafferty

Professional, friendly, and efficient staff. From the moment of check-in with Heather to the exam conducted by Tara, my experience was very positive. Tara took the time to explain results of the test and discuss options. I did not feel “the hard sell” as one would get in other similar situations and, for that reason, I am inclined to do business with Alps Mountain.

Lauren Dunning

Great check up!

Elaine Simmons

The staff is always friendly and professional.

Sandra Quiralte

Wonderful place to get your hearing checked and to purchase aids if needed. They stand behind their products. I can't say enough about the staff, they are amazing. They are so friendly you would think you have known them forever. Heather is your go to person!! She is absolutely wonderful !! Thank you Alps Mtn ! Carol Alderman

Carol Alderman

Always a great experience here. Had my aids 10 months and at each “tune up” they show me tricks to use. Highly recommend this company

Sue Pittman

It was fantastic

Darryl Turner

Trent was extremely knowledgeable and very helpful with reprogramming my hearing aids. He is a great listener! Tara was great as well in the fitting process and very knowledgeable as well. Great staff including Heather who was accommodating with getting me an appointment!

Woody Worsham

Best of the best . Everyone there is nice helpful friendly I will never go anywhere else.

pablo silva

Very professional, kind and efficient. Thank you alps

mary prioleau

Awesome place and people- they really take care of my hearing! I battled with my insurance company for almost a year for a new set of hearing aids, but they kept giving me the run around. Thanks to my new friends at Alps Mtn, they got it done.  Now, I have my new hearing aids, and they call me every 2 weeks to see how I’m enjoying them.  I highly recommend them their the best.👍
Thanks Alps Mtn!
 

Joseph N.

Alps Mountain is the best hearing aid center. They worked to make sure I have the best hearing possible for my job.

Ray T.

I never new the improvement in my hearing would be this great. Please go visit Alps Mtn Affordable Hearing Aid Center in Jonesville, NC!

David K.

Voted for best place to buy a hearing aid!

Hickory Daily Record

These people are the real thing!  They offer the best customer service, and they provided me with the best hearing possible. Jeff is a real true American and knows about hearing aids!

Charles

Alps Mtn. is there to help you no matter what. I can fianlly hear!!!

Shirley W.

Alps Mtn. tested me at home and took care of me when I was at the hospital. They are always going the extra mile. Hearing is all I have left – it is all I look forward to – listening to all the beautiful sounds and talking with my wife.

Robert G.

The staff at Alps Mtn. is always friendly and helpful. I love seeing Jeff’s children around the office. My quality of hearing is much better in crowds and groups. That is where I was missing out!

Lois S.