Free Hearing Test

Awesome place and people- they really take care of my hearing! I battled with my insurance company for almost a year for a new set of hearing aids, but they kept giving me the run around. Thanks to my new friends at Alps Mtn, they got it done.  Now, I have my new hearing aids, and they call me every 2 weeks to see how I’m enjoying them.  I highly recommend them their the best.👍
Thanks Alps Mtn!
 

Joseph N.

Alps Mountain is the best hearing aid center. They worked to make sure I have the best hearing possible for my job.

Ray T.

The staff was very polite and professional. The hearing screening was completed in a very timely manner. The staff was attentive and informative concerning any questions I had. Would definitely recommend to anyone wanting to check their hearing and/or in need of hearing aids.

Jennifer Vanover

The young man was very good at making some much needed adjustments.

harriett edmisten

My experience was great, it would’ve been nice to have a test sound first to get used to the experience. Other than that, it was great!

James Sharp

Jeff, Trey, and the Alps staff have helped me a lot with my hearing. They’ve always been professional, generous, and friendly. I’d recommend Alps to anyone struggling with hearing loss.

Dave Stuart

Great experience so far! Thanks to Jeff, Trey and Heather! Thank you!

Amanda Wrenn

Quick and easy visit. Dr. Cline was professional, courteous, and considerate during the hearing exam. Highly recommend.

Keron Poteat

I’ll be better able to review your Boone practice when my Phonaks’ earpieces have been successfully replaced. Trey took new molds on May 1.

Beth Morrison

Quick thorough and informative

Rebecca Callahan

Super friendly and a very easy process for hearing screenings. Definitely recommend!

Sharon Houck

Great customer care!!

G. Jorge Araiza

Always courteous and helpful. The young man today in Boone was so sweet!

Pam Maltba

I’m very pleased with Mountain Apps. They are excellent. I can hear much better after today’s visit

Jerry Jordan

My visit was very good. Learned several things I didn’t know before.

carolyn guinn

Outstanding service

Douglas McNeil

Seems very knowledgeable and efficient.

Terry Henry

I went to AMAHAC for a hearing test. Trey Singleton did the tests and helped me pick out the best hearing aids. He explained the test results and how the hearing aids would help me hear better. He is very knowledgeable of the whole process. He was very nice and courteous with a genuine concern for my wellness and understanding. I’ll be going back in about a week to get fitted with my first set of heating aids. I’m looking forward to being able to hear conversations again!

Sabrina Sternbach

Great job

Terry Nassif

Very good service. Nice and explained everything really thoroughly.

Casey Tester

Excellent hearing aids. Good follow up. Easy to talk to, in fact nice to talk to. Highly recommend.

Ira Stone

Hearing is much improved with these hearing aids. Very pleasant people to work with

Frank And Margaret Reason

Consistently great service over the last year from Jeff and crew! Super folks, incredibly kind and helpful and knowledgeable. My hearing aids are great!

Cassandra Ellison

I found Alps 10 yrs ago when my dad came to live with us. I felt they went the extra mile for him. Since then I’ve recommended them to those looking for their service. And now today it’s my turn. They haven’t changed.

Jane Plaugher

My hearing screening was quick and straightforward. The gentleman was kind and efficient. He explained my results and made sure I understood everything. Thanks for this service!

Gayle O

Overall experience was good, however it felt a bit rushed. There was another person scheduled at the same time as me and was waiting outside. I didn’t feel I had adequate time to investigate the different choices of hearing aids. I wanted to know more about the two newer technologies and other brands. I felt a bit pushed toward a kind I had before. I wanted to know what my options were. Got a lightening speed explanation. I ended up with a newer design, one that I chose before I could really get a clear understanding of the differences and how it would all work on my phone.

Regina Gulick

I have Starkey hearing aids that were purchased in another state, but still under warranty. I stopped in by chance someone at this location could help me with a repair. Jeff immediatley examined the unit and discovered it needed factory repair. ALPS sent it out and was able to get me back to hearing in no time! ALPS will be my hearing aid service from now on. Very friendly and Highly recommend.

Keith Coulter

Had a 9am appointed about right hearing aid. Listened to my issues, took hearing aid and tested it right then. Told me microphone was not working. Began boxing it up to send back to manufacturer, then said it would be back in 10-15 days. Told me it was still under warranty and would call when it came back. Very efficient and straight forward. Took me less than 5-7 minutes to walk out.

Tommy Simmons

I was very comfortable and the representative was very knowledgeable. I’m glad I chose them.

sophie

So pleased with the care and concern I was given.

Paula Riggs

Young man was very knowledgeable and efficient. He fixed my problem in no time and i was on my way!!

Norma Roark

Very satisfied with my experience at this location.

Teresa Taylor

The young man was friendly and very helpful, answering my questions courteously.

jan hamilton

Thank you for quickly resolving the issue with pairing my aids

G Dan Jarvis

Friendly, polite, knowledgeable, honest, reasonable

Kathryn Yanacek

Hearing test done promptly and wax impression done also . Very polite tech .Hearing aids ordered

lila taylor

Helpful and friendly staff.

Lynne Bleeker

Alps Mtn has professional, helpful personnel & I appreciate their willingness to explain & help with various aspects of hearing aids in my follow-up visits. Their warranty also includes deeply discounted hearing aids in case of accidental loss.

Mary Ann Hays

Tre was great to work with, took his time and went over everything! Heather was great too

Laura McIntosh

I brought my hearing aid in because I dropped it and broke it. It was under warranty and it was sent off and returned quickly. Jeff is always kind and considerate. Then I returned and saw another young man who adjusted the sound ratio to match my last hearing assessment. He was extremely knowledgeable and did a good job.

Janfromboone

My mother had tried several different hearing aids before giving Alps Mountain a try. They diagnosed her hearing loss and fitted her with a hearing aid with the highest probability of success. She has been wearing these now for 1 year with great satisfaction. Would recommend Alps Mountain to anyone needing quality hearing aids with great follow-up service.

Dennis Noblitt

an awesome experience with Trent at Boone, he is someone you want to take care of your hearing aids, yes he is young but he has the all encompassing knowledge, is very patient. Yes the room at Boone is small but its perfect for what he does. I needed a new receiver for my Starkey and an adjustment on the other ear and he was great. Also a thank you to Trents mom who answers the phone and fit me in on very short notice. A must go to place for hearing aids whether you need new ones or get maintenance

Dave lilling

We were away from home and on vacation when my hearing aid broke. They were nice enough to give me an appointment and fixed the hearing aid for me.

Linda Brancato

Very nice and knowledgeable staff.

frank dix

Walked in without an appointment. I was taken care of in a professional, quick manner. Very satisfied.

James Ginger

Thorough and dealt with the problem quickly and professionally

Caroline and Mike Blackburn

Very friendly. I prefer the Starkey hearing aids that they fit perfectly to my hearing loss. Highly recommended.

Len Testa

I have nothing but good things to say about App mountain in Boone North Carolina I’m just having some issues with my hearing aids echoing. He worked on them Monday, but they’re still echoing. I haven’t called him back today.

Jerry Roten

Great professional service. Only.complaint is that audiologist promised me copies of audio grams with and without my previous hearing aids and have not received Thanks

Henry Collins

Always friendly, listen and address any concerns you may have

Terri Strausbaugh

Convenient prompt service for cleaning and problem solving.

Ben Edwards

Great people to deal with! Everyone I have dealt with have gone above and beyond to make sure my needs were met. Would highly recommend.

Mike Shore

Edited 10-9-23 to add that I am still very pleased with Alps Mtn. in terms of products and service! I have now been a customer of Alps Mtn. for over 5 years, thanks to a review I read by Ray Russell (Ray’s Weather). Everyone has been extremely professional, personable, accommodating, and accessible! I can’t say I enjoy not hearing well on my own, but I appreciate being able to hear with help from Alps Mtn!

Helen Baldwin

These guys are the best and they take great care of my hearing!

Vickie Bennett

Great place to get better hearing!

Dean Bentley

Great place get hearing aids!

Lee Ward

Great people and great hearing aids!

Betty Norman

Great experience!

Diane Tilson

These people are great to work with ,the hearing aids are fantastic. I just had to replace one I lost and they fit me right up and got me going. I can hear things I forgot about hearing. I highly recommend them, and the hearing aids.

Chuck Coffey

My Mom can hear again, thanks to Jeff !! They are wonderful n the prices are great. They work with you on all that you need. Thanks so much!!! A++++

Cindy Gore

I have been taking my parents to Alps Mtn for several years now. Jeff is very patient and gentle with them. Both my parents have been pleased with their hearing aids and the service they get. I can highly recommend Alps Mtn to all my family and friends.

tonya cable

Everyone there was very friendly and the man that done my hearing test was very knowledgeable and understood everything he told me and I was very well pleased

CONNIE CRAWFORD

Excellent service from greeting upon entry to checkout. Can’t wait to get my new hearing aids!

Tom Garrou

Very kind and courteous. Great service

Michael Archambault

Very helpful and professional.

Roger Fox

I love this place. Staff will go above and beyond to ensure your time and experience while there is a great time. The assistance is amazing due to them not putting you off because of other customers. They’ll attend to them with a warm greeting and seat them ten come back to you. I would definitely recommend them for the attention you need.

Carolene Goins

Very professional and very fine people, I would recommend this business!!Very good bedside manners

Shelly Chastain

It is a good feeling when the professionals at Alps Mountain, continually maintain one of the most important devices in my life, my hearing aids. The loss of hearing separates me from the rest of the world, hearing aids provide a better connection and I am not alone. At my last visit, an upgrade was done, a cleaning and they were placed in a vacuum. Being greeted with friendly faces and always eager to provide help when needed is very important to me, they have never let me down. Thank you, Judy Carpenter

Judy Carpenter

Very nice, quick and wonderful service.

Sandra M Payne

Best hearing aids on the planet and the best prices as well

Ted Moore

Friendly, efficient and knowledgeable! Thank you!

Renita McMahan

Prompt and efficient

Carolyn Eanes

Alps Mountain Hearing Center is a very affordable place for your hearing devices. Staff is very nice and easy to work with.

Lisa Wagoner

Have had my hearing aids for several years and been well pleased with the price and service

Randy Feierabend

Excellent and professional visit. Updated my aids and gave me profitable advice and helpful tools for future success in maintaining my aids. Trent is consistently helpful and encouraging to me – even made emergency appointment to fix my issues.

Rand Muender

I was able to talk to someone anytime I needed help. I lost a hearing aide aid and got immediate help. Thank you !

Janfromboone

Everybody were great from start to finish

Mike Lieberman

Great personal and friendly service! Wonderful people! I highly recommend them! Custom work!

Jim Suarez

Friendly, personal, knowledgeable. Good to have person contact

Rosa Padgett

Trey did a great job handling the many questions I threw at him. Looking forward to hearing and understanding things better.

Richard Moser

I had an excellent experience there today .The people there was very curious polite I would recommend everyone to go visit.They made you feel closer than family and you can also feel the spirit of God in there.

Leitha Mayfield

Wonderful, caring people that will go the extra mile to meet your needs. A+++

Helen Crossland

Alps mtn hearing center is a very friendly and wonderful atmosphere. This is mother and sons run facility. They listen and respond to what you are saying to them. I will not go anywhere else but there. I recommend this place to everyone who thinks they need hearing aids or have a concern with their hearing

Eric Chase

Fabulous experience. They saw me on short notice and fixed my hearing aid problem within a few minutes. They even cleaned both hearing aids. I couldn’t be happier!

Mark & Linda

Listen people you can’t go wrong with Alps Hearing!!!! Nice, friendly and very knowledgeable. They listen to you and you will not leave unhappy instead all smiles 😊 with Alps Mtn. Affordable Hearing Aid Center 💯

Carolyn Travis

I just love the people at Alps Mtn. Affordable hearing aid center. Each one was so sweet and very attentive to me. The service was fast enough and very thorough. I would not go anywhere else.

June McKinney

Caring, friendly, helpful staff. Always putting the patient’s needs first. The Genesis hearing aids are fantastic!!

Jackie Howell

Great service, quick response and great product. I was in search of great hearing protection and wanted a customized solution. The end result is excellent.

Fred Singleton

Very friendly and concerned about your hearing. I would recommend this place to anyone.

Darlene Pinnix

Simply the best

JP Miller

Very Professional Easy to Understand Results

Terry Burleson

After months of consideration, I finally decided to go ahead and try a pair of hearing aides. My wife insisted that I opt for the top of the line Starkey AI model. Trey was very professional in. The fitting and set-up process and didn’t treat me like an old geezer who knew nothing about iPhones or apps, a pleasant change of pace. I’ve had one question so far about the hearing aides and that was promptly answered with a returned phone call. The improvement in my hearing has been palpable! In another week. I’m scheduled for a follow-up session to turn the hearing aides up to full power. One other thing that may resonate with a lot of people — so far the Starkey AI has reduced my tinnitus by about 90 percent. Can’t wait to try the 160 language translation feature. Another important thing — the cost was, I’m my opinion, very reasonable.

Joel Deutsch

Heather and everyone at the office were wonderful to work with, everything was all A plus and number one

Bob Macchia

Excellent service, very knowledgeable and helpful.

Reid Watts

Trey/Trae seemed very thorough with his testing and explanations. Cost seemed relatively reasonable. Now considering getting hearing aids there.

Cheryl Swofford

You can’t find any better company to care for you.

James&Nadine Walls

Great team of caring people. Easy to work with from the scheduling thru the testing to get an outcome of nice affordable hearing aids. Takes care of insurance filing and makes sure you have ample supplies on hand as you return for followup care. Excellent and recommended! Thank you,

Gail Bowman

This place is super easy to deal with they actually care. The staff is amazingly friendly. This is the only place I will deal with.

Gregg Carnevale

We are very well pleased with the service and care you give to our Mother.She can hear and understand our conversations now.Thanks to you all.God Bless you.We wish you and your family a Happy New Year.

cindy lowe

Super nice people. Very quick and effective testing. I am appreciative of results and speaking to me in a way that is not derogatory. I was treated with great respect.

Angie Meeks

Great experience! Staff was very polite, nice, and very helpful! After my free hearing test, they went over my results and my options for hearing aids all without any pressure to buy hearing aids from them. Would recommend to anybody with hearing loss!!

Chris Hyatt

Very customer friendly staff

Tom McKinnon

Everyone was very nice at Alps Mtn Affordable heAring Jeff took Good care of me about getting my hearing aids and explaining everything I highly recommend them thank you for being so nice and caring

Sheila Spry

Quick response. Friendly and professional. I would highly recommend.

Baron Kuritzky

Super friendly, kind and professional. Very thorough and listened to my concerns.

Brent Powell

Super friendly staff and very professional. Great experience.

Ryan Cooper

Very nice and friendly people. Very informative and helpful with my financial situation to help me get the aid I need. Would refer them to anyone who needs help with their hearing problems. A++

Nancy Williams

Very friendly, fast and efficient.

Edith Reinhardt

Very friendly and courteous staff with excellent customer service

Donna Barringer

Very knowledgeable and helpful

Jim Herrick

Love this place they are alway helpful

Debra Nash

Easy to work with

Kathy Read

What a wonderful experience . If you need hearing aids this is the place to go ! No problems at all adjusting to hearing aids. Friendly and knowledgeable business .

d kovac

Good

Richard Rowe

Everyone is extremely nice & explained things to me very well. I love my new hearing aids, hearing things I haven’t been able to hear in a long time & my husband doesn’t have to yell at me anymore lol!!!

Martha Byrd

They are great. I’m treated very courteously and promptly. The office staff goes out of their way to help me with my insurance matters. Such a great atmosphere. Everyone is so nice.

Carol hooks

Great to meet everyone. Very pleased with Trae very informative. Look forward to getting my hearing aids. I’m sure they will be a great improvement over my hearing. Thank You very much

Ricky Byrd

I would highly recommend going to Alps Mountain Affordable hearing aid center in Hickory. The reception that Heather gives is sincere and genuine. Chad is professional and knowledgeable in making sure you are fitted with hearing aids that fit your particular need- and provides the best hearing improvement possible .

Elizabeth Parker

Very welcoming receptionist. Dr Cline is knowledgeable, professional and very friendly. Most of all, he tries to put the needs of his patient first. I am thankful that we went here for hearing aids. I am continuing to receive great service with my new hearing aids. They are working great.

David Huffman

Very thorough exam. Everything explained well. Let my mother borrow hearing aids until hers come in because she lost one. Highly recommend.

Heather G

The office is professional and friendly!

ronald funderburke, sr

Alps Mtn. Affordable Hearing Aid Center provides a great service by truly professional people. Great service by friendly people.

Phil Echerd

Fast, friendly service. Would recommend 10/10. Excellent communication. Best prices in town.

Clay Hefner

Great visit today. The staff are always very personable and friendly. Visit was for cleaning only but was able to have hearing aids (microphones) updated via warranty. Very pleased with hearing aids and definitely happy with the team at Alps Mtn. Affordable Hearing Aid Center.

Donna Atwood

Everytime I have came here, These people have been so kind, so helpful and goes out their way to help me! And I really appreciate that. If you’re looking for hearing aids this is the place to go and they are affordable. Thank you guys again!

Melinda Ferreira

Knowledgable staff, I recommend them.

Carole Anderson

Friendly knowledgeable staff!

Mark Bordeaux

Finding the right company that can take care of your Hearing Aids and help you feel good about it sometimes can be hard I have found at Alps Mountain affordable I was very comfortable and informed from everyone I spoke with we’ve had My Hearing tested and have resolved all the problems that my previous Hearing Aids were giving me I am very comfortable telling anyone that I believe they can help you if you give them a chance friendly they’re knowledgeable and they do know their product and best of all the warranties are good. Very good if you need Hearing Aids. I highly recommend visiting with them

Myke Mccoy

Trey was great explaining my options. Heather was great also.

janie mccall

In and out quickly. Personable, professional customer service.

Ann Jurney

Supper nice forget that taking the edge of tintus much calmer now very happy got a second pair to sleep loud tinitus so always have a chargered set to mask loud sound I am hearing calms me don’t alot

Scott Corby

Great staff !! They really care about your hearing needs !!! Highly recommend !!!

Joann Fox

Always professional and friendly service. They continue their customer service well after the sale. Great business!

Baxter Buggie

Very accommodating. Fair and professional. Awaiting final resolution.

David Walker

Always eager to help courteous. Service was great

Kandy Gilbert

Excellent Service

Richard Harwell

Had a wonderful experience getting my upgraded hearing aids today.. He was very thorough and knowledgeable about my new hearing aids..

Ginger Eagle

Entire group is fabulous.

Paula Cogdell

He was very helpful, answered my questions.complementary of how clean they were. Great visit.

Marcia Rowe

Awesome place highly recommend Maurice Fox

Tamara Fox

My experience was incredible! They are quality people and do an excellent job.

Paul Dover

I had an amazing visit. Very professional, friendly people who were able to meet the need of what was needed for me to hear. Definitely worth a visit there. So if you’re looking for hearing aids, call and make an appointment. I got an appointment asap. I’m simply amazed. They treat you like family and their office is amazing and comfortable feeling.

Lilflower Wood

Always very friendly welcoming highly recommend them to everyone 👍👍👍👍👍

Vonnie Roberts

10 STARS I give this business! All staff were kind and generous! Helped us with my father’s needs! Couldn’t be more happy! Thank you!

Ramiro Garcia

Super friendly atmosphere, affordable prices and great advice on what’s best for you and your hearing… Triple A+++

Jeff Crooks

Absolutely ecstatic, I can hear again! The best part of all is the ability to engage in conversations. So many sounds I had missed to only rediscover. The whole experience from testing, receiving and follow-up was wonderful.

Martha Barham

My experience here has always been great! I’ve been using Alps Mtn. since Jeff’s mother started it. Jeff is just as caring as his mother. I appreciate everything they do to help me hear better.

Kendra Simpkins

Great service, appointment scheduling was easy and convenient. All staff members are professional and very accommodating.

Scott Willis

This is an awesome place to get hearing aides and follow up. We have had to return a few times for tweaking and to get more filters for my husband’s hearing aides and they never charge us a penny for any of that. All the staff are very kind and they go out of their way to help. The whole process has been seamless and the hearing aides work great!! Thank you so much Alps Mountain Hearing Aide Center in Hickory North Carolina!!

susan Terrell

Trey was very professional and informative He explained & showed me my hearing problem. I am very grateful for his help and support. I can’t wait to get my new hearing aids! I received my hearing aids & I’m very pleased with them after some adjustments. The staff is AWESOME. Always friendly and professional.

Mary Johnson

Still getting the same gr eat care that I’ve gotten for years.

DC C

Great people there always friendly and concerned about your wellbeing. I would recommend them for anyone having hearing problems.

wayne speagle

It was a great experience, the people over at the Hickory location are great people. They worked with me, provided me a water and snack and was able to provide great service to fix my hearing aids.

Joshua Horniman

Heather did a great job helping me get my hearing aids paired with my new phone. Alps Mountain has always provided great service.

Caroline and Mike Blackburn

So gracious and kind. Always happy to help!!

Karen Wheeler

Improved my hearing aids by doing a thorough cleaning. Wow, they are always so quick, upbeat and helpful in a big way.

Kathleen Dukelow

Got there early went back early was treated like I was their only patient. They had several more show up, so, no, I was not the the only one there. I had a new hearing test scheduled and checked my aids to make sure they were working OK, they were. Needed some filters, which I forgot, have to go back. They are so personable. They make you want to stay longer each time you go.

S. Ann Thorpe

Very Pleasant,Nice People,Great Work, can’t wait too Hear again,I almost have 50 percent Hearing Loss,can’t wait to get My Hearing Aids.I Highly recommend..

maurice fox

Very friendly and knowledgeable

Donavon Causby

Perfect. I had an emergency situation & walked in with no appointment. They welcomed me & took care of my situation. I was out the door within 15 minutes.

C & C Geiger

What a great place and such great employees. Everyone there made my appointment so easy. They are very helpful, informative and considerate about your needs. A big plus is tge price!! Thank you so much!!

Jackie Howell

Wonderful folks to help with your hearing aids. Always friendly. Helpful in getting new hearing aids.

Kay Golden

I went for a free hearing test my doctor recommended Alps Mtn. Affordable Hearing. I received great customer service. Staff was very qualified and very knowledgeable. I was explained everything that was being done to me and was asked if I had any questions. He printed out my results to give to both doctors and one for me to keep. He said if I need anything else to please let them know. I am sending my husband for a hearing test.

Deborah Icenhour

Great customer service,Great prices.

Dale Bolick

Very helpful with kindness.

Marcia Evans

Everything was excellent!

L Todd Marlow

I was tested and gave some choices of hearing aides only regret not doing this sooner. It’s awesome to hear your grandchildren and understand what they are saying. Just amazing what I have missed out on.

Robin Bumgarner

It was a good experience. Very friendly office. The medical personnel were very thorough and the tests helpful to see the extent of my hearing loss.

Jane Crossett

Great customer service from initial appointment scheduling through end of visit. Provided all information that I asked

Craig Atwood

Alps is great place, with very qualified staff. I would highly recommend them if you are in the market for hearing aids.

Joey Logan

It was great , listen to me and understood what i was saying aboth my hearing aides.

Sue Dydek

My appointment was great! Jeff is very helpful in meeting my needs. The staff is also most helpful and friendly.

Kay Hoots

The people there are very knowledgeable. They are willing to help, and with the latest technology . I feel special when I visit there office. You always know you’re getting the best care for your hearing aids.

Eloise Whitener

It has been a pleasure doing business and having my hearing needs taken care of by Alps Mtn. Jeff, Trent and Heather have always been very nice and pleasant to associate with. Thanks guys!

Bill Roach

Very informative and open for questions.

Wayne Parker

Very great friendly people working there and making me feeling so comfortable going there

Iris Childers

Affordable, friendly, excellent service.

Wanda Arnold

I enjoyed my experience. Very nice and professional. I highly recommend this place.

Melissa Harris

Best place to get hearing aids!

Lee Ward

I’ve had hearing loss for many years and finally listened to my children and had my hearing tested at Alps Mtn. I have significant hearing loss in both ears. I am so happy I chose these guys to help me hear again. Jeff is really great explaining everything and helping me get my new hearing aids adjusted just right. I am truly satisfied with the service they have given me. The whole family makes you feel at home. Thank you for helping me hear what I have been missing.

Linda Frisbee

I love the help I receive from Heather on the phones!

Betty Norman

Go see Jeff is is the best in the business!

Nellie Johnson

great place to get help for hearing, love the staff here. They are alway there when you need them and treat you like a special guest.

Jack Aaron

I have suffered from hear loss for many years. So I bought 3 different pairs on-line and was so dis-satisfied every time. I come to realize they were just amplifiers and in no way could they be fitted to my hearing loss, but I didn’t feel I could afford the real deal. Boy was I wrong! After wasting so much money on the knock-offs, I found Alps Mtn. Affordable Hearing. What a blessing! I was treated with compassion and concern throughout the whole process by both the receptionist and the doctor. He knew exactly what I needed and worked with my insurance to get the best possible hearing devices suited for me. I was tested one day and was presented with my hearing aides within the week. I can’t even explain how happy I am with my hearing aides and how pleased I am with how I was treated. I cried when I left…because when I walked out the door I heard birds chirping; first time in many years. And most important I haven’t said huh the first time to anyone since I left the office. I highly recommend Alps for all your hearing problems. Constance Milam

Constance Milam

Awesome place and people they really take care of my hearing! I battled with my insurance company for almost a year for a new set of hearing aids they kept giving me the run around.Thanks to my new friends at alps mtn they got it done.Now I have my new hearing aids and they call me every 2 weeks to see how I’m enjoying them. Thanks all mtn.! I highly recommend them their the best.👍

Joseph Nash

Very nice place took my mom in law

Tina Cline

I’ve dealt with hearing difficulties my whole life, and tried numerous hearing aid brands and styles. Sadly, they usually ended up in a drawer, as they didn’t perform to my expectations. I’ve all but given up on them, until a friend referred me to Jeff at Alps Mtn. After listening to my friend tell me how his hearing aids changed his life, I decided to give them one last try. I am so glad I did! After a thorough exam with Jeff, we found the perfect hearing aids for me. Finally, I have hearing aids that not only allow me to hear better, but allow me to do so without any compromises to my day to day activities. For anyone with hearing difficulties, including folks who’ve given up on hearing aids, I recommend giving Alps Mtn. a chance to improve your hearing!

Stacy Vasoll

Everyone at Alps Mtn Affordable Hearing Aid Services Inc. is fantastic! Their service goes above and beyond! Jeff is knowledgeable and helpful with all heating aid needs. He gave great education in maintenance and usage. I walked away feeling very well equipped in helping our son with his hearing aids. They are by far the best in the area!!!

Jennifer Dyson

Alps Mtn. was very helpful in helping me find the right hearing aids. Jeff went out of his way to make sure I had what I needed and wanted. I was very impressed with their care. Thank you Alps Mtn. Affordable Hearing Care!

Jessica Chavis

alps mt affordable hearing has and does furnish the best hearing devices in this area they will help when no one else will, i know firsthand. come visit jeffrey and the associats at alps mtn

Dwain Blackburn

I walked in to the lincolnton office without an appointment and the staff was great. I had never had hearing aids and had tons of questions and they spent the time to educate me. I got aids from them and the customer service is above and beyond. I would HIGHLY recommend them.

m Meyers

So helpful!!! Took my sister there for a problem with her hearing aid and they fixed it immediately. They were so friendly and nice. I will definitely be going there to get my hearing aids!

Kenneth Barnett

So friend ly and kind

Pearl Buchanan

Alps Mtn Hearing has educated and kind staff that always put customers first! Mr. Cline is awesome and has a beautiful family. Great place to do business!

Dustin Penley

love working with Jeff and Lauryn…what I most appreciate is their responsiveness…if they happen to be with a patient and I leave a message, I always get a call back within 30 minutes.

DAVID HAAS

Hands down the best hearing aid center in town. Jeff Cline and his staff go above and beyond to help there patients hear better.

Slim Taylor

I have been extremely satisfied with Jeff Cline and the staff at Alps Mtn. I have worn hearing aids for 15 years and still struggled with being able to hear, especially in a crowded room. I also had a Baha 5 implanted which did very little to help my hearing loss. A little over 2 years ago a friend recommended Alps Mtn. and I was fitted with new hearing aids which have been an improvement from all previous devices I have used. I have referred several friends to Alps Mtn. who have also been very satisfied with the results. Thank you Alps. Mtn.

Bebe Leitch

I wouldn’t go anywhere else for my hearing needs. They treat you like family and they really know their stuff. You won’t find better prices.

Dale Greer

Just excellent in every respect! Best product, Best customer service, and Jeff and the staff at Apps Mt are the best! If you are looking for help with your hearing there is no where else to look! Thank you so much! Pastor Garry Snow

Garry Snow

Always friendly and prompt. Good service.

Gail Caldwell

I recently upgraded to the Genius AI hearing aids and LOVE them. I noticed that I was having a little difficulty hearing some voices. Went into the office and Adam listened to my concern, checked them out and made some small adjustments and now everything seems to be working perfectly! Thanks Adam! I really appreciate everyone there working and taking care of my concerns! Try them out for your hearing concerns.

Tommy Robbins

Very helpful and friendly and knowledgeable staff. I would highly recommend Alps Mtn. Affordable Hearing.

David Burgess

They really take care of their custumers. Great place to get all your hearing needs taken care of.

Tommy Vestal

I am very satisfied they are amazing I used to not be able to hear now I can and I die crying everyday because I used to not be able to hear my grandkids now I can and they love it so thank y’all so much I have got other hearing aids and they didn’t work like y’all’s did thank y’all so so much

jada quesenberry

Great service. Staff is knowledgeable, helpful and very friendly.

Melissa Marion

Friendly service. Solved a problem for me with professional advice.

Hal Robinson

My appointment was very professional. They were very knowledgeable and they had me out in a timely manner.

Gary Haynes

Abi & Stephanie were very professional, nice & friendly! My hearing test was completed & a mold was made for my hearing aid in about 30 to 45 minutes. They were awesome!

Janie Woodle

I only selected which program that I wanted. I thought that would at least be able to try hearing aids.

Darlene Crews

Great people, great service!

Alan Mulock

Everyone has been very friendly, helpful and professional

Darlene Bedsaul

Very nice and friendly.

Sheila Myers

Excellent service. Very informative. Great experience

tim holcomb

Friendly and knowledgeable.

Lynne Stone

I took my 94 year old mother for her 1st hearing test. The technician was very considerate of her needs, such as help understanding the test and explaining the results. Mother was so happy to learn that she will soon be able to hear again! I highly recommend this Jonesville office.

Tena Carter

Great experience and people.

Joe

Stephanie Knight was truly wonderful she explained the whole process to me. I told her I felt too young to have hearing aids. I always think of much older people like my patients wearing them. She said, lots of people wear them even children. They make them so nobody knows you’re even wearing them. Their waiting room is warm and welcoming. She just made the whole process easier. Will definitely come back for all my hearing needs.

Nina

Abby, Stephanie, and Corey where very professional and helpful! I felt at ease right away! It was an enjoyable experience. Finally, got the help I’ve been looking for, for years! Thank you !

Twila Roten

Very helpful and nice

Darrin Tucker

Fast and Efficient. Great at what they do. Very nice staff. Enjoyed my visit. I have recommended them in the past. Sam Davis

Samuel Davis

Very pleasant and efficient staff. Always helpful and listen to my needs.

Patty Jenkins

Wonderful place, wonderful people.very friendly! All my questions were answered. Great experience!

Elizabeth Winebarger

Very Knowledgeable and friendly service. Highly recommend.

Claudia Byrd

Stephanie was Wonderful, patient, kind ,knowledgeable, & professional 👏 Thank you

Mitch L Molling

Great people very friendly helpful to answer my questions . Tried to find what would work best for me. Thank you Jerry

Jerry Johnson

Had the best experience there very nice people treated me with respect and listened to everything I said and tried there best to assist me in anyway they could would definitely go back there again great experience there

Johnny Parker

Great experience there, I would recommend this company. Thanks

jonathan wishon

The team was incredible! I’m not a regular patient but they worked me in to take care of an emergency while I was in the area. Professional and friendly and resolved the issue in just a few minutes.

Ken Sigmon

Was my first experience with this product and was very pleased with the results

dave grime

Great customer service. Abby is the sweetest young lady, she wants to get you to hearing better as much as you do. My insurance was taking it’s time coming through so she could know what she could do. She told me if it didn’t come through that evening that it probably would by the time she got to the office the next morning and if it did she would call me that morning. Well she kept her word and called me. That means a lot when someone is honest and does what they say they will do. Abby is the best and I look forward to working with her again for my hearing needs. Thanks Abby at Alp MTN Affordable Hearing Jonesville, NC These girls are the best. I had to go by there and get me some wax guards and domes and I was out of there in less and 5 mins .If you haven’t tried this hearing place , you need to. Thanks girls for always being respectful and sweet.

Chrystal June Parker

Very friendly, but professional, quickly response to text question’s.

Le Ann Moser

My husband just had a follow-up visit with Alps Mtn. The service is excellent. The young lady who helped us was friendly, efficient, and informative. His hearing is great and the follow-up visits really help.

L Badgett

They are very friendly very clean very thorough including specialist I’m completely satisfied going there for my hearing needs

Katie Pardue

All issues were resolved. Very happy with the corrections of misunderstandings on my part. Please ignore my previous evaluation.

Bll Eppright

These ladies do an excellent job! They explained everything so throughly & made sure I understood. So very impressed.

Debbie Bennett

Helpful cheerful fast effective – thanks Abbie!

barscoinc

Alps Mountain hearing provides me with a convenient place to get high quality hearing care. They are friendly and professional. I highly recommend them to anyone who needs hearing aids.

Dawn Hardwick

It was a great experience. Test was fine the young ladies were very nice and helpful.

Donald Cain

Very friendly, wasn’t pushy, took time to answer all questions. I’m really pleased with my hearing aids and the service that I’ve received at alp mt.

Jack Phillips

Very nice office staff and they are very easy to work with. I enjoy going to see them

Linda Young

I was having a problem with one of my hearing aids. They were quick to get me in and find the issue. They are sending my healing sides away for repair. I appreciate their willingness to help me and help correct the issue, in a speedy manner. Thank you. Bonnie

Bonnie Damon

Staff are very knowledgeable and have great customer service.

Lynn Kennedy

From the day I went for a hearing test the staff at Alps Mountain Affordable Hearing Aid Center has been fantastic. They explained the process to me then assisted me with selecting the hearing aids after my test. I chose the Starkey devices and have been very satisfied with them. I strongly recommend Alps Mountain Affordable Hearing Aid Center to anyone with hearing issues.

Don bowen

Extremely helpful and professional

P Schimm

Great service

Randy Barker

The staff at Alps Mtn.are great ! Stephanie is very knowledgeable and really takes time to explain things very well and is so kind and considerate!!! I would highly recommend them for your hearing issues !!!

Robert Hall

Great people and great service!

Larry Duplisea

Very professional!!

Beth Wyatt

Friendly, professional and fast service

Marie Wood

Had a check- up today and was treated with kindness as usual. Everyone is so nice and Stephanie even listened to my woes not related to hearing problems. I have no problems with my hearing aids. I am enjoying hearing better thanks to Alps.

Sue Royal

5 stars

Chris

Very helpful and respectful. They always do their best to make sure your needs are met.

Charles Newton

Abby has been quite personable & helpful with me , whenever I need to make an appointment , & deal with any problem with my hearing aids. On a scale of 1-10. She’s a 10. Jim fink

jim fink

Stephanie has taken great care of me with ordering my new hearing aids and with helping me get that perfect fit. She is patient and kind. I highly recommend Alps Mtn hearing.

Mike Norman

Stephanie new exactly how to fix my issue. She came to me in the waiting room. I was not there 5 minutes. Very satisfied!

DEBRA COLLINS

We aren’t from here, but my Nannie has a lot of different doctors appointments in this area. I also worked somewhere in this area years ago. I noticed that the people in this town are generally hateful. I try to avoid coming out this way bc of the general population’s attitude, including doctors offices. BUTTTT THIS PLACE IS SO GOOD! The ladies that work here are so patient with elderly people and very genuine. This office is the SINGLE ray of sunshine in this whole town. May God rain many blessings upon this business and upon the beautifully gentle and sweet women who work in here, in Jesus’s almighty name Amen! 🙏

Laikyn Whitaker

Love this hearing place. I got my hearing from an out of state dr. And had an issue with my hearing aid the ladies at Alps were able to find my hearing aid information and Warranty . Turns out my hearing was covered and able to be sent to get fixed. Would highly recommended them to anyone with hearing issues

Jersey DeVil

The staff are absolutely wonderful. They are so kind and helpful.

Kim

Stephanie is so nice and helpful. Great experience!

Julia Golden

Everyone in this office is amazing. I took my mom to Stephanie and she was treated so well. We both learned a lot about her hearing loss. We ordered hearing aids and got them back in a week. My mom has enjoyed her first day of hearing well again. I was able to turn the tv volume down from 46 to 18. It’s amazing. Please go and let Stephanie change your life for the better. Don’t wait!! What a great day for us both. Thank you Alps Mtn.

Lori Young

Stephanie was great to work with she was very knowledgeable and explained things very well. The entire staff was great. I’m so glad I was able to get my hearing aid’s at Alp’s Mountain I can hear things I haven’t heard in years. Stephanie is the Best!!

Carolyn Simmons

Abi was very prompt and courteous in returning calls and dispensing information regarding appointment. Stephanie was very professional and knowledgeable about hearing aids and suggesting my best options. I recommend this office to anyone needing hearing aids.

George H

Stephanie and Adi are excellent. They are friendly, personable, knowledgeable, and professional. I would encourage anyone needing hearing assistance to consider Alps Mtn. Affordable Hearing Aid Center in Jonesville.

James Dodds

Stephanie gives excellent and thorough care. Listens well and explains clearly. very patient and compassionate with my elderly mother

kathy bunn

Great experience

Sharon Garcia

My name is Randy. Everyone in the center was very friendly and helpful. They were very accommodating when I had to change my appointment. They did well in explaining and answering questions. I highly recommend them.

Suzanne Blalock

Very nice ladies.

Kathleen Wrye

Excellent staff. Great service.

Richard Kinton

Great experience!!! Most friendly and professional staff. I would definitely recommend them for your hearing needs. Thank you

Teresa Brown

Knowledgeable, friendly and gracious!

Betty Price

Was hesitant to buy the hearing aids but after the purchase the hearing aids work excellent I highly recommend them. Affordable hearing aids in jonesville excellent staff weal educated on a hearing aid highly recommended.

Danny Howell

Very professional and know what they are doing.

Charlie Wall

My initial visit was very informative and helpful. I ordered my hearing aids per Stephanie’s suggestion, they are working out great. I recently had my two week follow up appointment and she made some slight adjustments which has really helped. Stephanie is so helpful, she listens and asks the right questions to get things right. I highly recommend them if you are considering hearing aids. I am a year out and still receiving excellent customer service. I had an issue, called and got an appointment the next day. I went in and Jeff fixed me up. I had questions, he answered them and took the time to explain some things to me. You can’t go wrong with this group❤️

Gloria Simmons

Well the initial exam went fine didn’t take long. Stephanie was very knowledgeable and helped me and when I went back to pick up my hearing aids she explained things to me and made sure I understood. She set me up with another appointment to come back in 2 weeks. She said I needed time to adjust to the hearing aids I was well pleased.

Nancy Wooten

Really great staff very friendly and helpful thanks billy

Billy Taylor

Great people, very informative and patient with you about getting everything like it needs to be. Answers all questions. This place is the best!

Barbara Taylor

I recently went for my follow after the first year with my hearing aids at the Jonesville NC location. It reminded me of times past when customer service was of the utmost importance. I was greeted in a pleasant and timely manner. Stephanie took the time to listen and was very helpful in solving the issues I had. I wish more businesses would follow their lead and come back to one on one of caring instead of seeing people as just a number. I highly recommend Alps Mtn. in Jonesville.

Constance Milam

Fabulous customer service! Stephanie is AWESOME!!! Thank you so much!

Alice Mercier

Jeff and Alps Mtn is the best at providing hearing!

Betty Norman

Very nice and helpful

Roger Mcgrady

Great people to help you hear better!

Nellie Johnson

So thankful for people who work here. They are very friendly and treat you with respect and concern. They worked with my insurance to get me great hearing aids with no money out of my pocket. I highly recommend them for anyone who has hearing problems.

Donna Conley

My husband was seriously considering throwing away his very expensive hearing aids until we discovered Alps Mountain Hearing in Jonesville and met Stephanie. Even though we purchased the hearing aids out of state, Alps has honored the warranty and Stephanie has gone out of her way to help my husband to hear better. Through our experience, we have discovered how important service and support are when purchasing hearing aids. We have found that at Alps. Stephennie believes that her job is to help their customer hear as well as possible and get the most out of his/her hearing device. Our next purchase will definitely be at Alps. The day Stephanie adjusted my husband’s hearing aids, he turned to me and said, “I can hear the birds singing”. That’s priceless!

Sheila Swift

Alps Mtn. has the best staff! They are always so friendly and happy to help in any way they can. I definitely recommend them!

Keri Behrens

Great customer service.

william harkey

Knowledgeable staff.

Tonda Christian

The gentleman I spoke with was very friendly and very informed. But unfortunately as a senior citizen on a fixed bunch of I could not afford them

Donna Helms

Trent did a great job. He and his brother Tray are pros!

Craig Begert

My partner had a great experience. Thank you!

Allyson Ward, Realtor NC & SC Coldwell Banker

Wonderful customer service and products offered. I am very satisfied with my hearing aids and would recommend them to anyone.

Joy Booe

Great help with my hearing aids

Norma Heller

My husband was in today & saw Trent. He was very pleased with the courtesy and quality service he received. Thank you so much!

Debbie Dellinger

Excellent caring staff, customer service, and knowledge. I Highly recommend them.

David Smith

He did a great job and had me on my way in no time

Raymond Kenny

Great service and people-thanks Jeff

m Meyers

Always good experience, both Jeff and Trent are the best. Great care

Josephine Young

My first appointment and test went very well… Looking forward to receiving aids

Mike Lieberman

Very helpful

Jimmy Kennerly

I was unsure of what to expect with this being my first time looking to get hearing aids. Trent was there for me. Answering all my questions and provided a solution that worked for me. I would recommend him to anyone looking for Great service and equipment. Butch Keeter

Butch Keeter

Went for hearing test. Employee was professional, courteous and took the time to explain everything. Would recommend to anyone who is concerned about their hearing.

mary kulinski

This establishment was exceptionally well-versed on hearing and very helpful with my 93-year-old mother

Linda Wilson

Great people, love my hearing aids!

Mae

Trent is always helpful!

Rande Ballard

Trent is the best. Very helpful and explains in terms that is easy for me to understand.

Patricia Ledford

Nice and efficient! Very helpful.

Susan Cronland

Very nice respectful young man

cathy grindle

Great job. Looking forward to working with them in the future

Lemuel Martin

Very good experience. Would have liked to have a demo of the hearing aids to see the difference with ones I presently have. A lot of money to spend without using them. I know I have 30 days to get money back but a demo would be nice.

Ronald Burton

Trey was patient, through and professional in discussing my hearing, the options available and determining my needs. He answered all of my questions and addressed my concerns. If you think that you have a hearing problem, a visit to Alps Mountain AFC will be worth your while.

Joel Deutsch

I appreciated their understanding and help working with me

Frank Borovichka

Had issue with one of my aids and they got me in and taken care of in a timely manner.

Ben cowan

They answer the phone. A live person answers the phone. They are honest when making recommendations. A competitor said my hearing aids were not recharging because the aids were bad. App checked the charger and simply changed the cord to make the charger charge the aids. Free hearing check was simple and informative. Highly recommend this compamy.

Larry Burns

Good

Christine Canipe

Good appointment. The audiologist did a great job fine-tuning my hearing aids.

Patrick Epperson

The young man that took care of me today was very helpful. I’m very kind. I’m glad I went and had a wonderful experience. Thank you.

Mary Policastro

Very good , he did what I needed no problem.

Donald Fish

Was a good experience.Trent was knowledgeable and very personable.He explained what would be best for me and will walk me thru training when they arrive (2 weeks).

Wanda Ballard

As usual, the service and expertise was exceptional. If at all possible, I will not go anywhere else for audiology issues.

Don Maines

Alps Mountain answered all my questions and were very knowledgeable about their products. Very accommodating with my schedule for my appointment too.

Jody Martino

My time with Alps.Mtn has always been great. Very patient and kind to a first time hearing aid wearer. Thank you so much.

Mary Ann Jones

All was good – technician’s knowledge, interest in my particular circumstances, and professionalism. I did have to wait 6 weeks to get hearing aids when I was told it would be 2-4 weeks. I understand it’s a supply and manufacturer issue, but those are not my problem. An occasional phone call from you informing me of the status and explaining the delays would have been most helpful. That was the only unsatisfactory issue in my experience with your company.

RICHARD HART

Very nice and was very informational.

Richard “Ricky” Malcom

Good people!

Mark Beam

Amazing service! Super excited to get my hearing aids 🙂

Trish Williams

My wife and I both trust the knowledge they have and the quality of hearing aids they sell.

Robert Bailey

I had a fantastic experience with Alps Mtn. Affordable Hearing Aide. They tested my hearing and adjusted my hearing aides. They are very polite and nice. I have no complaints with them.

Diane Hall

Happy to find the extremely qualified people to help me hear again! I will recommend them to all my friends!

Patsy Little

Wonderful!!! Trent is professional and courteous…. And helps patients get the most out of their money 💰 Wish more and more people were aware that they do not have to be robbed by their ENT Audiologists 😎

Kellie Atkinson

I really hope I have the name right but Trent (I hope is his name) was great with my mom at the Alps Mountain in Lincolnton. Thank you for your help.

Gg Fit

He was very knowledgeable and thorough. Very nice and helpful

Shelia Franklin

Awesome people and amazing hearing aids !!😃

Caroline Mcginnis

Great experience.

L Blitz

Quality hearing aids and easy to use. Have been with them for a number of years and has been pleased with hearing aids. Staff changes have taken some adjusting and has been mostly good.

Jackie Shrum

Amazing service! They always take special care of me when i need them.

Ruth Haizlip

Best hearing clinic!

Nellie Johnson

Great place to get your hearing aids and people are really nice!

Bill Roach

Very nice place! Couldnt have picked a better place to have my hearing checked out!

Justin Hallman

Great place to go to!

Jackie Lovelace

My mother was referred here by her Humana insurance representative. They were much less expensive than the other hearing centers & very nice, as well as professional.

Dawn Shrum

Great people and great place!

Jim Weaver

Jeff really cares about his clientele and seems to involve his family values in everything he does. Quality group of people I would refer anyone to!

Brandon Miller

My wife purchased a pair of Bragi Pro wireless earphones for me as a birthday gift, from Alps Mtn. Affordable Hearing Aids. I was given a free hearing test and they fitted me for the Bragi earphones. I received the earphones in a timely manner and they fit perfectly. I am very happy with my experience here.

David Burgess